Work at uPaged

We hire for attitude over skills, fit over qualifications, and experience and enthusiasm trumps all (you just need to prove it to us in your application!).

You have:

Strong work ethic – you’re highly self-motivated, energetic and happy to take ownership of your role. You’re great with project management, managing deadlines, working autonomously and with the rest of the team. You’re up for a challenge. You get things done. You love showing your initiative.

Creativity – you’re good with finding cool ways of doing things without cutting corners or doing anything dodgy. You’re all about next-level quality and doing things better than the rest while solving complex problems in a simple way. You’re mindful of our start-up status. 

Communication – you’re good with getting and giving feedback, you’re level-headed, and a whizz at documenting what you do. You’re cool in a crisis, and methodical and systematic in your approach. You’re not afraid to speak up, question things and propose alternate solutions. You can take direction from more senior team members.

Growth mindset – you love staying abreast of the latest development tools, programming techniques and computing equipment and you’re happy to share your intel with the team.

Attention to detail – goes without saying really, but nothing goes unnoticed by you. You’re risk-averse and your code is meticulous. You like to get it done the right way the first time around. Big picture thinking is a bonus.

Loyalty – we’re big on people who get what we do, why we’re doing it and those who genuinely want to be part of something that is shaking up a market that is steeped in old-fashioned ways. You’re in it for the long haul, just like the rest of the crew.

• We’re a tech company, led by a non-tech founder (who is all over the tech), so you’ve got to be pretty tech-savvy to join us. we’re often dealing with non-tech users and customers … so you always need to be able to see things from their point of view.

• We’re in the business of solving problems, so your communication and customer service skills are top-notch, no matter what your role is

• None of our roles are for the faint-hearted – our roles are diverse, busy, and we all take a sleeves-rolled-up approach to whatever needs to be done within the team, so a level of flexibility and adaptability is needed. You’re not afraid to dive in to get the job done, whatever that job may be at that time

• You love technology, you’re excited about working in a buzzy, busy, creative and sometimes challenging startup environment

• You’re happy to speak up and share your ideas, and you’re not afraid of picking up the telephone, or making considered decisions, sometimes on the fly

• You can take direction and follow through in a timely manner, and equally, you see what needs to be done, and you can just get on with it without waiting for someone to tell you what to do

• Organised? it’s a given, along with high attention to detail – you don’t miss a thing, and if you code for us, it’s impeccable

• Yes, we’re a startup, but we don’t have arcade games, free food, rock climbing walls, bean bags or nap pods, and we don’t do merch. We do have a great coffee machine, a single-minded mission, a great crew and a heck of a lot of fun working together to change the world of work for healthcare talen

• The health and safety of our people is paramount, and collectively, our team has agreed to public health recommendations on covid-19 vaccinations. Our expectation and that of our customers is that all our people are fully covid-19 vaccinated or have a valid medical exemption from doing so

Our office is part of a rather groovy and thriving co-working hub in Darlinghurst, Sydney, and we work from home around business needs with team members typically spending 2 days a week in the office

We start our day with a standup at 9:00 am sharp which helps keep everyone informed. We usually end the week with a Friday Retrospective (virtual and/or IRL) at lunchtime on Friday so we can decompress together about the week that was

We work on iOS.

We don’t expect you to know how to use any the following, but it’s a bonus if you can:

Our Tech Stack and Tools:

• Node.js (Backend)
• React.js (Frontend)
• MongoDB
• AWS
• Sendgrid
• OneSignal
• Atlassian (Bitbucket, Jira & Confluence)
• React Native
• CI/CD Pipelines and Automation
• WordPress, and, of course, our proprietary (and very clever) tech

Sure, you’ll generally need to have some skills and experience, but we place an equal value on fit with our team and vibe, your enthusiasm, and we seek out those who can add value to our whole organisation with skills and experience we don’t have. We especially rate those who show initiative (show us yours in your application!)

We read every application carefully – please make sure you read the section below about ‘What Happens After You Apply’.

We take inclusion and diversity seriously. We live our values and foster a culture of transparency, integrity, collaboration, curiosity, quality, and creativity. Please take the time to read through our position on diversity and inclusion. And if you require adjustments to our recruitment process to support you, or in your potential new workplace to help you thrive at uPaged, please let us know.

Our full-time remote team members work exclusively for uPaged. While we fully appreciate that some full-time team members may have side gigs, our expectation is that uPaged is your main job.

Team members who are based outside of Australia work with sufficient time zone overlap so that they can attend our daily stand-ups, our evening sprint planning meetings and our weekly retrospectives held at midday on Friday.

We work to Sydney, Australia working hours (Australian Eastern Standard Time) and start our working day with a 9:00 am standup.

We don’t work with overseas outsourcing agencies or overseas workers acting as agents who pass work engagements onto other parties, rather, we directly engage and work with individuals.

We do not pay Australian pay rates to overseas team members, rather, we pay competitive location-based rates considering your skills, experience and qualifications.

Hybrid working at uPaged means you usually attend the office twice a week on Monday and Thursday, and/or other days as required by your manager. The rest of time you may work from home.

It is our expectation that local team members complete their induction, orientation, on-the-job training and probationary period at our Sydney-based office for the duration of this period. After this, and/or a  period determined by your manager, you may move into hybrid working.

More flexible working arrangements may be considered at the completion of your probationary period, dependent on your role and the needs of your team and the business.

Call us old-fashioned, but we love a great cover letter. Make it human – we want to know all about you and your experience and how it relates to the role that you’re applying for,

To us, applying without a cover letter is like walking into a party, standing in the corner with your back to the room, and not saying ‘hi’ to people at the party. 

A great cover letter tells us why you want to work with us, and explains your interest in our tech; your experience with healthcare, marketplaces, or recruitment; any transferable skills you have, and explains any career gaps or tells us something that your resume may not.

Got a special superpower that adds value to your candidacy? Let us know in your cover letter.

Got a portfolio of work? Drop in your links.

Done unpaid work or have a hobby that adds value to your candidacy? Tell us all about it!

You can do all that in your cover letter. We really look forward to reading yours.

On your resume, we look for aptitude and proven experience – in paid or unpaid work – and we value diversity in skills and experience when it will add value to the work that we do.

We expect you to quantify or qualify your skills with facts and figures or examples – tell us about the impact your work had – what was the outcome, or the result?.

Want to get an edge over other candidates? Show us what you can do – don’t just tell us what you were paid to do.

We expect to receive a resume and a cover letter at a minimum with applications. If you have a portfolio of work, make sure you include the links in your resume or cover letter.

We will always acknowledge your application, even when we don’t have advertised vacancies. We will get back to you within 72 hours of your application. 

We typically have a 5-step process so we can get to know each other

1) Firstly, we will invite you to respond to specific questions explaining the type of experience you have, how much experience you have, and we will ask you to confirm other requirements as detailed in the job advertisement.

2) If you match our requirements for skills and experience, we will invite you to an informal phone chat. This telephone screening process enables us to clarify your experience and check that we’re a fit for each other.  

3) The next stage will involve a more formal interview over 30 – 45 minutes. We’ll usually do this via Google Meet or Zoom chat so we can discuss in detail the work you have done, your working style and preferences, and the type of work that really lights you up (and what doesn’t!). Expect us to ask you about specific situations and examples related to the work you have done. 

4) After this, we might invite you to a technical assessment which will take anywhere from 15 minutes to an hour depending on the role. Sometimes, we may do a technical assessment as a screen share so you can show us how you would complete a task in real-time. We’d always give you notice about this so you can brush up on your skills if needed. Other technical assessments will be given to you with plenty of notice and time to complete.  

5) Dependent on your location, if its a remote or locally-based role, and covid restrictions permitting,  we’ll have a final meet and greet in our office space in Surry Hills, Sydney, NSW, Australia.

You can reach out to our recruitment team at any time throughout the process to ask us any questions.

• Our people are our most valuable asset, and we acknowledge and value the unique skills and experience of everyone in our. Tell us about yours in your application and how it will add value to the role you’re applying for.

• At uPaged, we’re all connected by our single-minded vision and work together for the same reason – to transform the delivery of healthcare worldwide. It’s just as important to us that potential new joiners to our  team are as invested in the work we do and the impact we’re having as the wider team. 

• Show us in your application that you really want to work for us, and tell us why.

• Do you do some cool stuff outside of your day job that would enhance your application for a role with us? Show us! Share your projects with us. Or, feel feel to tell us in your cover letter how you think we can improve what we’re doing.

• Keep in touch with us during your application process – sometimes we’re juggling hundreds of applications and even though we try really hard not to, on occasion we may miss following up when we say we will (we’re human, after all!)

When you’re not offered a position with us, we will usually ask if we can keep your details on file in case another position becomes available that we’re recruiting for, that you may be better suited to.

If you have been through interviews with us and really want to join our team, we encourage you to keep in touch with your recruitment contact – things change in start-up world almost daily.